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Privacy & Policy

This privacy page explains how Platinum Tickets and ARC Hospitality utilize and safeguard your personal information when you visit our website. Platinum Tickets and ARC Hospitality are committed to safeguarding your personal information. If you give us personally identifiable information when using this website, you can be confident that it will only be used in line with this privacy policy. Platinum Tickets and ARC Hospitality have the right to modify this policy at any moment by amending this website. You should revisit this page periodically to confirm that you are satisfied with any changes. Name, contact information, including email address, and demographic information, such as postcode, preferences, and interests can be collected.

How do we use your data?

Your information is required in order for us to better understand your needs and offer you better service, and in particular for the following reasons:

The information may be used to enhance our goods and services. Using the email address you've supplied, we can send you promotional emails about new goods, special deals, or other information we think you'll find interesting on a regular basis. We may use your information to contact you for market research reasons from time to time. We may communicate with you through email, telephone, fax, or mail. We may use the data to tailor the site to your preferences.

We are dedicated to maintaining the security of your personal information. We have appropriate physical, technological, and administrative systems in place to protect and secure the information we collect online in order to prevent unauthorized access or disclosure.

A cookie is a small file that requests permission to be stored on your hard disc. The cookie is installed after you accept, and it helps analyze online traffic or lets you know when you visit a specific site. Cookies help online applications respond to you as a unique person. By obtaining and retaining data about your preferences, the web application may customize its operations to your requirements, likes, and dislikes.

To track which pages are being visited, we employ traffic log cookies. This allows us to evaluate web page traffic statistics and enhance our website in order to better meet the demands of our customers. This data is solely used for statistical analysis before being deleted from the system.

Overall, cookies assist us in providing a better website for you by allowing us to track which pages you find beneficial and which you do not. A cookie does not allow us access to your computer or any information about you other than the information you choose to contribute. Accepting or declining cookies is your choice. Most web browsers allow cookies by default, but if you prefer, you can typically change your browser settings to reject cookies. You might not be able to utilize the website due to this fully.

Links to other websites of interest may be found on our website. However, after you've left our site and clicked on one of these links, you should be aware that we have no control over the other site.

As a result, we cannot guarantee the security or privacy of any information you supply when visiting these sites, and this privacy statement does not cover these sites. You should proceed with care and review the website's privacy policy.

Taking charge of your data:

You have the following options for limiting the collection and use of your data:

Look for the option that says "I don't want my information to be used for direct marketing reasons" if you're asked to fill out a form on a website.

If you previously accepted us using your personal information for direct marketing reasons, you may withdraw your consent at any time by writing to or emailing us at

Unless you permit us or are compelled by law, we will not sell, distribute, or lease your personal information to other parties. If you tell us that you want us to, we may use your personal information to send you promotional material about third parties we believe you'll like.

Under the Data Protection Act 1998, you have the right to access personal information that we keep about you. You will have to pay a modest cost. Please email us if you'd like a copy of the data we have on you.

Please write or contact us as soon as possible if you feel any information we have on you is erroneous or incomplete. Any inaccurate information will be corrected as soon as possible.